Our Products

John Ansell School Photography has been providing quality school photography to Gippsland schools for over 22 years. We passionately believe that school photos are an important record of family life.

Online Ordering

To order your school photographs click on the Order Online button below and follow the instructions.  For assistance during business hours please call (03) 5174 7714.

Frequently Asked Questions

When do I have to return my order envelope?
The date for school photography can be found on the front of your child’s envelope. You will need to return your order by this day.
What happens if I've lost my child's envelope?
Replacement envelopes are available at your school office. If you wish to order online and have lost your original envelope you can contact us for your unique ‘shoot key’.
What happens if my child forgets to hand their envelope in?

We photograph every student at school on the day, regardless of whether they have an order or not.  If you ordered online then you can keep your envelope as we will generate a replacement one for you.  If you were wanting to pay by cash/cheque then you can simply forward your envelope directly to our office.

If you are within 2 weeks of photo day then your order will be delivered with everyone else’s.  Later than 2 weeks and your order may come after the main delivery.

I can't make the online ordering system work?
Sometimes different combinations of operating systems, devices, browsers and your own security settings can affect how the online system operates.  Trying a different computer or browser (For example Edge or Internet Explorer or Mozilla) can often help.
I didn't receive an email confirmation for my online order?
This usually occurs because A): Your spam filter has moved it to your spam folder or B): You have inadvertently typed your email address incorrectly.  If this is the case you will need to contact our office to correct the error.  Failure to do so will mean you won’t receive your link for the ‘digital download’ part of your order.
What do I do if I forget to order by photo day?

If you have your original envelope you can order online at any time.  You can also choose to send your order directly to us, or drop it in to our office at anytime. However orders received after the main delivery has been made to school will incur a price increase.

What can I do if my child is away on school photo day?
You simply need to call our studio on 5174 7714 and arrange for them to come in and have their photo taken.  We have several days each month where we are available between 3:00pm and 5:30pm to take ‘missed’ students.
Can I have all my children photographed together?

Yes if your school is offering the sibling photo option.  There is a separate envelope for Sibling Groups available at your school office.  This will provide you with information about packages available and will have a unique ‘shoot key’ printed on the front for you to order online if you wish.

Your children need to be sure to come when sibling photos are being taken on the day.
What happens if my children forget to come and have their sibling photo?
You simply need to call our studio on 5174 7714 and arrange for them to come in and have their photo taken.  We have several days each month where we are available between 3:00pm and 5:30pm to take ‘missed’ sibling groups.
How can I pay for my photos?
We accept cash, cheque, money order, Visa, MasterCard and debit card.  Credit/Debit card payments can only be made online.Cash, cheques and money orders can be placed inside the order envelope.  Please seal your envelope for security purposes.
When will we receive our photos?
Our normal delivery time is 4 weeks from when we get approval of names and proofs from your school.
What if I don't like my photo when I receive it?
We offer a satisfaction guarantee.  If you are unhappy with your child’s photo you can choose between having a ‘reshoot’ at our studio in Traralgon, or a refund of your money.
Can I have my child's portrait 'retouched'?

No.  We do not offer digital manipulation of any students.  If you have a specific request this must be made prior to school photo day, and we will require approval from you, as the parent, in writing along with an additional fee. You will need to phone our studio to discuss this.

Do I have to have my order delivered to the school?
No.  You can elect to collect your order in person from our studio or sent to you via post (you will need to pay a postage fee).  Please contact our office prior to school photo day to organise this.

For over 25 years John Ansell Photography has been the leading photographer servicing Gippsland's Primary and Secondary schools.

As a Gippsland Business we have the local knowledge and understanding to provide your parents and school with high quality portraits and a hassle free school photo day. We continually seek feedback from schools and parents to ensure that we provide not just great quality portraits, but a range of other products. And of course the type of personal service that only a local firm can provide.

With over 30 years of professional experience John personally photographs every school, using not just the latest in equipment and technology, but the same care and attention that has won him numerous awards at the Australia Professional Photography Awards.

An Accredited Professional Photographer and a Master Photographer of the Australian Institute of Professional Photography, he cares that those important school years are captured for a lifetime.

School Photography requires an enormous amount of data to be accurately collated along with personal knowledge of each schools requirements. Each and every school we photograph is supervised and packed by Rosemary and passes her strict quality control. Rosemary also handles all inquiries about ordering and packages. This means that any questions can be answered personally by people that were involved with your school.

We are proud and delighted that many Gippsland students have had all their photographs from Prep to Year 12 photographed by us.

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